Privacy Policy

This policy explains how CeyRoutes collects, uses and protects your personal information. We keep it simple: we only collect what we need to help plan your trip, and we never sell your data.

What we collect

• Enquiry details you give us - your name, email, phone, and trip preferences submitted through our forms or WhatsApp.
• Usage data - anonymised analytics about how the site is used, but only if you accept analytics cookies.

How we use it

• To reply to your enquiry and plan, quote and arrange your trip.
• To improve our website and content.
• To send you information you've asked for (for example, a requested guide).

Sharing

We share your details only with the suppliers needed to deliver your trip (such as hotels and drivers), and with service providers who help us operate (such as our email and, if you consent, analytics providers). Those providers may process information outside Sri Lanka under their own safeguards. We do not sell your data.

How long we keep it

We keep enquiry details only for as long as needed to respond, plan or deliver your trip, meet legal obligations, or resolve a query. You may ask us to delete information we no longer need to retain.

Your rights

You can ask us to access, correct or delete your personal data at any time. Just email hello@ceyroutes.com.

Contact

Questions about this policy? Contact us at hello@ceyroutes.com.